Frequently Asked Questions
1. What is NEDA Desktop Edition?
A: NEDA Desktop Edition is a instant STDF analysis tool which could extract STDF files directly and complete many statistical analysis and report generation.
2. How to get NEDA Desktop Edition trial license?
A: We provide every new use 30 days trial license helps you to learn features about NEDA. Below 3 ways to get trial license.
     1. If you have internet access, just open NEDA Desktop Edition, go to menu Help->License->Activate online, fill in forms and then NEDA will auto activated with 30 days trial license if everything is correct.
     2. Leave a message on our support page http://www.nornion.com/contacts.aspx
     3. Send email to support@nornion.com with your machine code after you installed NEDA Desktop Edition on your computer.
3. What is Machine-Code and how to get it?
A: Machine-Code is NEDA auto generated unique code used for license file creation, Help -> License -> Machine Code.
4. What can affect extracting speed?
A: 1. Your server hardware speed, better server will get higher extracting speed.
     2. STDF density, different STDF struction with same size may have different extraction speed.
     3. Network speed between your server and STDF filer, network speed to your STDF filer is limitation of extracting speed.
5. What kind of license that NEDA Desktop Edition supports?
A: NEDA Desktop Edition supports 2 types of license.
     Standalone: grant single computer to use NEDA Desktop Edition STDF analysis tool. This is suggested for personal users.
     Floating: grant all users in one orgnization/company to use NEDA Desktop Edition, but the online user quantity depends on floating license quantity that you purchased [you may need VPN to support your users out of company network domain].
     Both standalone and floating license support annual payment and one-time payment.
6. Could we continue to update latest version of NEDA for one-time pay license [permanent license]?
A: Yes, everyone could keep updating new version of NEDA as long as your license is valid.
7. Can NEDA Desktop Edition edit STDF files?
A: Yes, NEDA STDF tool could modify content of STDF files, but only support MIR information modification, there is no meaning to edit parametric reading.
8. How to fix "GDI+ generic Error" when we are creating graph with NEDA?
A: Grant write permission of "Chartlet" and "Exports" folders in NEDA install directory, NEDA will create some temporary files in these 2 folders.
9. Why doesn't NEDA support data extract to database?
A: NEDA is designed as a instant STDF analysis tool and all data processing is done in memory to provide fast processing speed.
     NEDA provides a libary helps customer to develop their own tool to extract data from STDF files and save to their database.